Pudu Robotics, a global leader in service robotics based in Shenzhen, China, will open its new U.S. headquarters in Richardson’s Sherman Tech Center Thursday as part of a “global strategic expansion.” The relocation from Pudu’s former U.S. HQ in Santa Clara, California, aims to enhance Pudu’s regional capabilities while reinforcing its long-term commitment to the Americas, the company said.

The new U.S. HQ in Richardson combines a modern office space, product showroom, and on‑site warehousing and will enhance support management, operations, and long‑term regional coordination, the company said.

With nearly 15,000 of its robots deployed across the Americas to date, Pudu offers four major product lines: service delivery, commercial cleaning, industrial delivery, and general embodied AI. Its solutions are “widely deployed” across retail, hospitality, manufacturing, education, and other sectors, Pudu noted. 

Dallas region offers a central hub with ‘strong strategic advantages’

Pudu Robotics U.S. headquarters in Richardson. [Photo: Pudu]

Pudu Robotics called the Dallas area “a central hub for nationwide and cross‑regional operations across the Americas” ad said the region “brings strong strategic advantages.”

Raymond Pan, Pudu’s GM of the Americas, said his company is “building for the long-term in the Americas with a localized approach.”

“Our ambition over the next five years is to serve one million people across the U.S.,” he added in a statement. “Our new headquarters and infrastructure optimization provide a foundation for this ambition, alongside continuing investment in localized products, enhancing our local supply chain, and strengthening our partner ecosystem.”

Seeing new HQ as a springboard for ‘rapid, scalable growth’

Pudu said Richardson and greater Dallas offer “well-developed logistics and supply chain infrastructure, a business‑friendly environment, and access to a broad base of enterprise customers.” The area’s central location will allow Pudu more efficient coverage across both North America and South America, as Pudu transitions into a phase of “rapid, scalable growth in the Americas,” the company said. 

As part of Pudu’s broader infrastructure optimization, the company said it has transitioned its former U.S. HQ in Santa Clara into a “streamlined logistics support function outpost” and established a dual‑warehouse system on both coasts to support nationwide delivery.

Pudu’s top-selling robots

Pudu D5 Series robot [Photo: Pudu Robotics]

Pudu said its service delivery robots are led by the  retail and hospitality “industry-favorite” BellaBot and the newly enhanced BellaBot Pro. 

In the commercial cleaning sector, its recently launched PUDU BG1 series offers an AI-native large scrubber-dryer robot built for heavy-duty environments.

Pudu’s industrial T-series robots provide versatile logistics support with payload capacities ranging from 150kg to 600kg, streamlining warehouse and factory workflows, the company said.

And recently launched PUDU D5 series (above) is an autonomous, vaguely dog-like quadruped robot, “pushing the boundaries of how robots interact with and adapt to complex human environments.”

The company’s robots have been adopted by Walmart, Quik Trip, Accenture, NASA, Mayo Clinic, Norwegian Cruise Line, Honeywell, top automotive brands, and others, Pudu said.

Pudu said it will continue expanding its presence across key sectors including retail, logistics, food service, healthcare, and commercial cleaning, while bringing its service delivery, commercial cleaning, industrial delivery, and general embodied AI robotics solutions into broader industry scenarios.

The company said it has shipped more than 120,000 units shipped worldwide, with operations spanning over 80 countries and regions, and 23% market share in commercial service robotics—ranking No. 1 globally per Frost & Sullivan’s “Market Research on Global Commercial Service Robotics (2023).”

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