DKBinnovative Promotes VP to Chief Client Officer

Veteran IT executive Peter Bertran has been appointed chief client officer at Frisco-based managed IT and cybersecurity firm DKBinnovative.

Bertran brings more than a decade of leadership experience in IT operations, service delivery, and infrastructure management.

“Peter’s leadership style embodies everything we value at DKB — strategic thinking, disciplined execution, and a relentless commitment to client success,” Chief Operating Officer Mike Walsh said in a statement. “His passion for service excellence and operational rigor makes him the right leader to elevate further the experience we deliver to our clients.”

Bertran joined DKBinnovative in April as vice president of client services and quickly demonstrated his ability to drive meaningful impact across the organization, the company said. As CCO, Bertran will be responsible for deepening client relationships, enhancing service delivery standards, and aligning operational strategies with client success outcomes.

Before joining DKBinnovative, he was vice president of technology, where he led multi-site IT operations and infrastructure strategy for nearly a decade. His background also includes strategic roles where he provided fractional CIO services and managed enterprise-scale IT implementations.

DKBinnovative said that Bertran is known for building collaborative, high-performing teams and leveraging data-driven key performance indicators to improve performance and client satisfaction.

“As CCO, I’m excited to strengthen our partnerships by focusing on what matters most — clarity, strategic value, and results,” Bertran said in a statement. “DKB’s commitment to integrity and innovation is unmatched, and I’m honored to help lead our next chapter of growth.”

The company said this strategic appointment reflects its continued investment in client experience as a differentiator in the MSP and cybersecurity space.